How To Fix R1622 - Cannot create fax number because &1 &2 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 622

• Message text: Cannot create fax number because &1 &2 already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message R1622 - Cannot create fax number because &1 &2 already exists ?

  The SAP error message R1622, which states "Cannot create fax number because &1 &2 already exists," typically occurs when you are trying to create a new fax number in the SAP system, but a record with the same identifier (in this case, &1 and &2 represent specific identifiers, such as a customer or vendor number) already exists in the system.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that the fax number you are trying to create is already associated with the specified entity (like a customer or vendor).
  Data Integrity Rules: SAP has built-in data integrity rules that prevent the creation of duplicate records to maintain data consistency.
  
  Solution:
  
  
  Check Existing Records: 
  
  Before creating a new fax number, check the existing records for the entity (customer, vendor, etc.) to see if the fax number is already listed.
  You can do this by navigating to the relevant transaction (e.g., XD03 for customers or MK03 for vendors) and reviewing the details.
  
  
  
  Modify Existing Entry: 
  
  If the fax number already exists and you need to update it, you can modify the existing record instead of creating a new one. Use the appropriate transaction code to edit the details.
  
  
  
  Use a Different Number: 
  
  If you are trying to create a new fax number and the existing one is not suitable, consider using a different fax number that does not conflict with existing records.
  
  
  
  Consult with Your SAP Administrator: 
  
  If you are unsure about the existing records or how to proceed, consult with your SAP administrator or support team. They can help you identify the existing records and guide you on the best course of action.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing customer and vendor data, such as:
  
  XD01 / XD02 / XD03 for customer master data
  MK01 / MK02 / MK03 for vendor master data
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message, as there may be known issues or fixes provided by SAP.
  Documentation: Review SAP documentation or help files related to master data management for further insights on handling fax numbers and other contact information.
  
  By following these steps, you should be able to resolve the R1622 error and successfully manage fax numbers in your SAP system.