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Message type: E = Error
Message class: R1 - Business Partner Messages from S_BUPA_GENERAL
Message number: 621
Message text: Cannot create or delete fax numbers because &1 &2 do not exist
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R1621
- Cannot create or delete fax numbers because &1 &2 do not exist ?The SAP error message R1621, which states "Cannot create or delete fax numbers because &1 &2 do not exist," typically occurs when there is an attempt to manage fax numbers (either creating or deleting) for a business partner or customer/vendor that does not exist in the system. The placeholders &1 and &2 usually represent the specific identifiers (like the business partner number or customer/vendor number) that are causing the issue.
Cause:
- Non-Existent Business Partner/Customer/Vendor: The most common cause is that the business partner, customer, or vendor you are trying to associate the fax number with does not exist in the system.
- Incorrect Input: There may be a typographical error in the ID you are using to reference the business partner or customer/vendor.
- Data Deletion: The business partner or customer/vendor may have been deleted from the system, leading to the inability to manage associated fax numbers.
Solution:
- Verify Existence: Check if the business partner, customer, or vendor exists in the system. You can do this by navigating to the relevant transaction (e.g., BP for business partners, or XD03 for customers) and searching for the ID.
- Correct Input: Ensure that you are entering the correct ID without any typographical errors. Double-check the format and the number you are using.
- Recreate if Deleted: If the business partner or customer/vendor has been deleted, you may need to recreate it in the system before you can manage fax numbers.
- Check Authorizations: Ensure that you have the necessary authorizations to create or delete fax numbers for the specified business partner or customer/vendor.
- Consult with IT Support: If you are unable to resolve the issue, it may be helpful to consult with your IT support team or SAP Basis team to investigate further.
Related Information:
By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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