How To Fix QY228 - Error during update of change documents

SAP Error Message - Details

• Message type: E = Error

• Message class: QY - QM: Sample management

• Message number: 228

• Message text: Error during update of change documents

What causes this issue?

The error occurred while the system was reading the original data from
the database.
It is possible that the data record you want to change no longer exists
in the database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Notify your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QY228 - Error during update of change documents ?

  The SAP error message QY228, which indicates "Error during update of change documents," typically occurs when there is an issue with the change document functionality in SAP. This can happen in various modules, including Materials Management (MM), Sales and Distribution (SD), and others where change documents are used to track changes to master data.
  Causes of QY228 Error
  
  
  Database Issues: There may be problems with the database, such as locks, corruption, or connectivity issues that prevent the change documents from being updated.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create or update change documents.
  
  
  Configuration Issues: Incorrect configuration settings in the change document settings for the relevant object can lead to this error.
  
  
  Custom Code: If there are custom enhancements or modifications in the system that interfere with the standard change document processing, this can cause the error.
  
  
  Data Consistency Issues: Inconsistent or invalid data being processed can lead to failures when trying to update change documents.
  
  
  Solutions to QY228 Error
  
  
  Check Database Status: Ensure that the database is functioning correctly. Check for any locks or issues that may be affecting the ability to write to the change document tables.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to create and update change documents. This can be done by checking the user's roles and authorizations in the SAP system.
  
  
  Configuration Review: Check the configuration settings for change documents in the relevant module. Ensure that change document objects are correctly defined and activated.
  
  
  Debugging: If the error persists, consider debugging the process to identify where the failure occurs. This may involve looking at the function modules or methods that handle change document updates.
  
  
  Check Custom Code: If there are any custom developments related to change documents, review them for potential issues. Ensure that they are not interfering with standard SAP functionality.
  
  
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or invalid entries that could cause the update to fail.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  System Logs: Review system logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  
  
  Related Information
  
  
  Change Document Tables: Familiarize yourself with the relevant change document tables (e.g., CDPOS, CDHDR) to understand how change documents are stored and managed in SAP.
  
  
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary) to explore the structure of change document tables and SE37 (Function Module) to analyze the function modules involved in change document processing.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.