How To Fix QY010 - Sample &1 cannot be processed (system error)

SAP Error Message - Details

• Message type: E = Error

• Message class: QY - QM: Sample management

• Message number: 010

• Message text: Sample &1 cannot be processed (system error)

What causes this issue?

An system error occurred while attempting to lock sample &v1&.

System Response

Sample &v1& cannot be processed.

How to fix this error?

Select another sample number or wait until sample
&v1& has been processed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QY010 - Sample &1 cannot be processed (system error) ?

  The SAP error message QY010, which states "Sample &1 cannot be processed (system error)," typically indicates that there is a problem with the processing of a sample in the Quality Management (QM) module. This error can arise due to various reasons, including system configuration issues, data inconsistencies, or technical problems.
  Possible Causes:
  
  Data Inconsistencies: The sample data may be incomplete or corrupted, leading to processing issues.
  Configuration Issues: There may be incorrect settings in the Quality Management module or related areas.
  Authorization Issues: The user may not have the necessary permissions to process the sample.
  System Bugs: There could be a bug in the SAP system that is causing the error.
  Database Issues: Problems with the underlying database, such as locks or corruption, can also lead to this error.
  
  Solutions:
  
  Check Sample Data: Verify that the sample data is complete and correctly formatted. Ensure that all required fields are filled out.
  Review Configuration: Check the configuration settings in the Quality Management module to ensure they are set up correctly.
  User Authorizations: Ensure that the user has the necessary authorizations to process the sample. This can be checked in the user roles and profiles.
  System Logs: Review the system logs (transaction codes such as SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Database Check: If you suspect database issues, work with your database administrator to check for locks or corruption.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QA32 (for sample management) and QA01 (for creating inspection lots).
  Documentation: Review SAP documentation related to Quality Management for best practices and troubleshooting tips.
  Community Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the QY010 error in your SAP system.