How To Fix QV036 - Purchase order & & cannot be used

SAP Error Message - Details

• Message type: E = Error

• Message class: QV - QM usage decisions

• Message number: 036

• Message text: Purchase order & & cannot be used

What causes this issue?

Purchase order &V1&, item &V2& cannot be used for the return delivery to
the supplier.
Following causes are possible:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The material in the purchase order item is not the same as material &V3&
in the inspection lot.
The plant for the purchase order item is not the same as plant &V4& in
the inspection lot.
The supplier in the purchase order is not the same as the supplier in
the inspection lot.
The entry in the <LS>consumption posting</> field does not match in the
purchase order item and the inspection lot. The purchase order could,
for example, be a purchase order with account assignment.
The purchase order item is flagged as a returns item.

System Response

How to fix this error?

Select another purchase order or item.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QV036 - Purchase order & & cannot be used ?

  The SAP error message QV036, which states "Purchase order & & cannot be used," typically occurs in the context of quality management (QM) when trying to use a purchase order (PO) for inspection or other quality-related processes. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  PO Status: The purchase order may be in a status that does not allow it to be used for quality inspection. For example, it might be closed, canceled, or not fully released.
  Material Master Settings: The material associated with the purchase order may not be set up correctly in the material master, particularly in the quality management view.
  Inspection Type: The inspection type associated with the purchase order may not be configured correctly or may not be active for the material.
  Vendor Issues: There may be issues with the vendor associated with the purchase order, such as blocked status or other restrictions.
  Document Type: The document type of the purchase order may not be compatible with the quality inspection process.
  
  Solutions:
  
  Check PO Status: Verify the status of the purchase order in the system. If it is closed or canceled, you will need to create a new purchase order or re-open the existing one if possible.
  Review Material Master: Check the material master record for the relevant material. Ensure that the quality management view is properly configured and that the inspection type is active.
  Inspect Inspection Type: Ensure that the inspection type you are trying to use is correctly set up in the system and is applicable to the material in question.
  Vendor Review: Check the vendor master data for any blocks or issues that may prevent the purchase order from being used.
  Document Type Validation: Ensure that the document type of the purchase order is appropriate for the quality inspection process.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like ME23N (Display Purchase Order) to check the status of the PO, or MM03 (Display Material) to review the material master.
  Quality Management Configuration: Review the configuration settings in the Quality Management module to ensure that all necessary settings are in place for the materials and inspection types.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message. SAP Notes can provide patches or additional guidance on resolving known issues.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.