How To Fix QST039 - Cannot unlock: Sample for storage condition & is removed from storage

SAP Error Message - Details

• Message type: E = Error

• Message class: QST - Stability Study

• Message number: 039

• Message text: Cannot unlock: Sample for storage condition & is removed from storage

What causes this issue?

You cannot unlock a sample that has already been removed from storage.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QST039 - Cannot unlock: Sample for storage condition & is removed from storage ?

  The SAP error message QST039 indicates that a sample for a specific storage condition has been removed from storage, and as a result, the system cannot unlock the sample. This error typically occurs in the context of quality management (QM) processes, particularly when dealing with samples and their associated storage conditions.
  Cause:
  
  
  Sample Removal: The primary cause of this error is that the sample associated with a specific storage condition has been removed from the storage location. This could happen due to various reasons, such as:
  
  The sample was physically taken out for testing or analysis.
  The sample was discarded or destroyed.
  The sample was moved to a different storage location without proper updates in the system.
  
  
  
  System Status: The system may still be trying to access or unlock a sample that no longer exists in the specified storage condition.
  
  
  Solution:
  To resolve the QST039 error, you can take the following steps:
  
  
  Verify Sample Status:
  
  Check the status of the sample in the system. Ensure that the sample is indeed removed and confirm its current status in the relevant transaction (e.g., QA32, QA33).
  
  
  
  Update Storage Condition:
  
  If the sample has been moved to a different storage condition or location, update the storage condition in the system to reflect this change.
  
  
  
  Recreate Sample:
  
  If the sample was removed and needs to be tested again, you may need to create a new sample in the system. This can involve creating a new inspection lot or sample record.
  
  
  
  Check for Dependencies:
  
  Ensure that there are no dependencies or open processes that are still referencing the removed sample. This may involve checking related inspection lots or quality notifications.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to quality management and sample handling for additional guidance on managing samples and storage conditions.
  
  
  
  Contact Support:
  
  If the issue persists and you are unable to resolve it, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Change Inspection Lot), QA33 (Display Inspection Lot), and QA11 (Record Results) to manage inspection lots and samples effectively.
  Quality Management Module: Understanding the Quality Management (QM) module in SAP can help in better managing samples, inspections, and storage conditions.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to perform actions related to samples and storage conditions in SAP.
  
  By following these steps, you should be able to address the QST039 error and manage your samples effectively within the SAP system.