How To Fix QST023 - Operation "Completion of Initial Test" could not be performed

SAP Error Message - Details

• Message type: E = Error

• Message class: QST - Stability Study

• Message number: 023

• Message text: Operation "Completion of Initial Test" could not be performed

What causes this issue?

The initial test for the stability study should be completed using a
follow-up action for the usage decision. The corresponding status
should then be set in the stability study automatically.
However, since the stability study (notification) is blocked by another
user, the status cannot currently be set.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Set the status "Initial Test Completed" manually using the relevant
follow-up function in the notification for the stability study.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QST023 - Operation "Completion of Initial Test" could not be performed ?

  The SAP error message QST023, which states "Operation 'Completion of Initial Test' could not be performed," typically occurs in the context of quality management processes, particularly during the execution of quality inspections or tests. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Missing or Incomplete Data: The inspection lot or the associated data may be incomplete or missing required information, such as inspection results or characteristics.
  Status Issues: The inspection lot may not be in the correct status to perform the completion of the initial test. For example, it might be in a status that does not allow further processing.
  Authorization Issues: The user may not have the necessary authorizations to perform the operation.
  Configuration Issues: There may be configuration settings in the Quality Management module that are not set up correctly, preventing the operation from being completed.
  System Errors: There could be temporary system issues or bugs that are causing the operation to fail.
  
  Solutions:
  
  Check Inspection Lot Data: Verify that all required data for the inspection lot is complete. Ensure that all inspection results and characteristics have been entered correctly.
  Review Status: Check the status of the inspection lot. Ensure that it is in a status that allows for the completion of the initial test. You may need to change the status or perform prior steps in the process.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the operation. This may involve checking user roles and permissions in the SAP system.
  Configuration Review: Review the configuration settings in the Quality Management module to ensure that they are set up correctly for the processes you are trying to execute.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or fixes available.
  System Logs: Review system logs for any additional error messages or information that could provide more context about the failure.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Change Inspection Lot), QA11 (Record Results), and QA12 (Change Results) to navigate through the quality management processes.
  Documentation: Refer to SAP documentation for Quality Management to understand the processes and requirements for completing initial tests and managing inspection lots.
  Training: If you are frequently encountering issues, consider additional training on SAP Quality Management processes to better understand the system's functionality.
  
  By following these steps, you should be able to identify the cause of the QST023 error and implement a solution to resolve it.