How To Fix QST022 - Completion of initial test: Study & could not be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: QST - Stability Study

• Message number: 022

• Message text: Completion of initial test: Study & could not be locked

What causes this issue?

The initial test for the stability study should be completed using a
follow-up action for the usage decision. The corresponding status
should then be set in the stability study automatically.
However, the study (notification) could not be completed by the
follow-up action, because it was blocked by another user and the
relevant status could not be set.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Set the status "Initial Test Completed" manually using the relevant
follow-up function in the notification for the stability study.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QST022 - Completion of initial test: Study & could not be locked ?

  The SAP error message QST022, which states "Completion of initial test: Study & could not be locked," typically occurs in the context of Quality Management (QM) processes, particularly when dealing with inspection lots or quality notifications. This error indicates that the system is unable to lock a specific study or inspection lot for processing, which is necessary for completing the initial test.
  Causes:
  
  Concurrent Access: Another user or process may be accessing the same study or inspection lot, preventing the system from locking it.
  Incomplete Data: The study or inspection lot may have incomplete or inconsistent data that prevents it from being processed.
  Authorization Issues: The user may not have the necessary authorizations to lock the study or inspection lot.
  System Configuration: There may be configuration issues in the QM module that affect the locking mechanism.
  Database Locks: There could be database-level locks that are preventing the operation.
  
  Solutions:
  
  Check for Concurrent Users: Verify if another user is currently processing the same study or inspection lot. If so, wait for them to complete their task.
  Review Data Completeness: Ensure that all required data for the study or inspection lot is complete and correct. Check for any missing entries or inconsistencies.
  Authorization Check: Confirm that the user has the necessary authorizations to perform the operation. This may involve checking user roles and permissions in the SAP system.
  System Configuration Review: Consult with your SAP Basis or QM configuration team to ensure that the system settings related to locking mechanisms are correctly configured.
  Database Lock Investigation: If you suspect a database lock, you may need to check the database for any active locks and resolve them. This may require assistance from your database administrator.
  Retry the Operation: After addressing the above points, try to complete the initial test again.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the QST022 error. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes in QM, such as QA32 (Change Inspection Lot) or QA11 (Record Results), which may help in troubleshooting.
  Documentation: Review SAP documentation related to Quality Management processes to understand the requirements for locking studies and inspection lots.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.