How To Fix QS416 - The customer is blocked for deliveries

QS416 - Overview

• Message type: E = Error

• Message class: QS - QM: Master data

• Message number: 416

• Message text: The customer is blocked for deliveries

What causes this issue?

A quality-related supply relationship no longer exists for this
customer. Therefore, the maintenance of the control parameters has no
effect.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QS416 - The customer is blocked for deliveries ?

  The SAP error message QS416, which states "The customer is blocked for deliveries," typically indicates that the customer account has been flagged in the system to prevent further deliveries due to various reasons. This can occur in the context of sales and distribution (SD) processes.
  Causes:
  
  Credit Block: The customer may have exceeded their credit limit, leading to a block on deliveries.
  Payment Block: There may be issues related to outstanding payments or overdue invoices.
  Master Data Issues: The customer master data may have been set up incorrectly, or there may be specific blocks applied to the customer account.
  Sales Area Block: The specific sales area for the customer may be blocked for deliveries.
  Legal or Compliance Issues: There may be legal reasons or compliance issues that require blocking the customer.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for display).
  Check the "Sales Area Data" and "General Data" for any blocks or flags