How To Fix QS263 - Enter a follow-up action

SAP Error Message - Details

• Message type: E = Error

• Message class: QS - QM: Master data

• Message number: 263

• Message text: Enter a follow-up action

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QS263 - Enter a follow-up action ?

  The SAP error message QS263, which states "Enter a follow-up action," typically occurs in the context of quality management processes, particularly when dealing with quality notifications or inspections. This error indicates that the system expects the user to specify a follow-up action related to a quality issue or notification.
  Cause:
  The error is usually triggered when:
  
  A quality notification is created, but the follow-up action (such as a corrective action, preventive action, or any other action) has not been specified.
  The system configuration requires that a follow-up action must be entered before proceeding with the process.
  The user may have skipped a mandatory field in the quality notification or inspection process.
  
  Solution:
  To resolve the QS263 error, follow these steps:
  
  
  Check the Quality Notification:
  
  Open the quality notification that triggered the error.
  Look for the section where follow-up actions are defined.
  
  
  
  Enter a Follow-Up Action:
  
  In the relevant field, enter a valid follow-up action. This could be a corrective action, preventive action, or any other action that is appropriate for the quality issue being addressed.
  Ensure that the action you enter is consistent with the nature of the quality issue.
  
  
  
  Review Configuration Settings:
  
  If you have the necessary permissions, check the configuration settings in the Quality Management module to see if there are any mandatory fields that need to be filled out.
  Consult with your SAP administrator or quality management team if you are unsure about the required follow-up actions.
  
  
  
  Save and Process:
  
  After entering the follow-up action, save the notification and try to proceed with the process again.
  
  
  
  Related Information:
  
  Quality Notifications: These are used in SAP to document quality issues, and they often require follow-up actions to ensure that the issues are addressed.
  Corrective and Preventive Actions (CAPA): These are common follow-up actions in quality management that aim to eliminate the causes of existing nonconformities or prevent potential nonconformities.
  SAP Documentation: Refer to the SAP Help Portal or your organization's SAP documentation for more detailed information on quality notifications and follow-up actions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.