How To Fix QS040 - The upper quality score must be greater than the lower quality score

SAP Error Message - Details

• Message type: E = Error

• Message class: QS - QM: Master data

• Message number: 040

• Message text: The upper quality score must be greater than the lower quality score

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QS040 - The upper quality score must be greater than the lower quality score ?

  The SAP error message QS040, which states "The upper quality score must be greater than the lower quality score," typically occurs in the context of quality management within SAP systems, particularly when defining quality score ranges for inspection characteristics.
  Cause:
  This error arises when the upper limit of a quality score is set to a value that is less than or equal to the lower limit. In other words, the system expects the upper quality score to be greater than the lower quality score to ensure a valid range for quality assessment.
  Solution:
  To resolve this error, you need to check and correct the quality score settings in the relevant configuration or master data. Here are the steps to do so:
  
  
  Access the Quality Management Configuration:
  
  Navigate to the Quality Management module in your SAP system.
  
  
  
  Check Inspection Characteristics:
  
  Go to the transaction code for maintaining inspection characteristics (e.g., QS21 for creating or changing inspection characteristics).
  Locate the specific inspection characteristic that is causing the error.
  
  
  
  Review Quality Score Settings:
  
  In the characteristic settings, look for the fields related to quality scores (upper and lower limits).
  Ensure that the upper quality score is set to a value that is greater than the lower quality score.
  
  
  
  Adjust Values:
  
  If the values are incorrect, adjust them accordingly. For example, if the lower quality score is set to 50 and the upper quality score is set to 40, change the upper score to a value greater than 50 (e.g., 60).
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save the changes and exit the configuration.
  
  
  
  Test the Changes:
  
  Perform a test to ensure that the error no longer appears when you attempt to use the inspection characteristic.
  
  
  
  Related Information:
  
  Quality Management Module: This error is part of the Quality Management (QM) module in SAP, which deals with quality planning, quality inspection, and quality control.
  Documentation: Refer to SAP Help documentation for more detailed information on configuring inspection characteristics and quality scores.
  User Roles: Ensure that you have the necessary permissions to make changes to quality management settings in SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.