How To Fix QPROBSOLVPROC021 - Cannot create successor: quality task &1 belongs to process &2

SAP Error Message - Details

• Message type: E = Error

• Message class: QPROBSOLVPROC - Messages for Problem-Solving Process

• Message number: 021

• Message text: Cannot create successor: quality task &1 belongs to process &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QPROBSOLVPROC021 - Cannot create successor: quality task &1 belongs to process &2 ?

  The SAP error message QPROBSOLVPROC021 indicates that there is an issue with creating a successor quality task because the current quality task (identified by &1) is associated with a specific process (identified by &2). This error typically arises in the context of quality management processes within SAP, particularly when dealing with quality notifications or quality tasks.
  Cause:
  
  Process Association: The quality task you are trying to create a successor for is linked to a specific process that may not allow for the creation of successors. This could be due to the configuration of the quality management module or the specific settings of the process.
  Status of the Quality Task: The current quality task may not be in a status that allows for the creation of a successor. For example, if the task is already completed or closed, the system may prevent further actions.
  Authorization Issues: There may be authorization restrictions preventing the creation of a successor task.
  Configuration Settings: The configuration of the quality management process may not allow for successors to be created under certain conditions.
  
  Solution:
  
  Check Task Status: Ensure that the current quality task is in a status that allows for the creation of successors. If it is closed or completed, you may need to reopen it or create a new task instead.
  Review Process Configuration: Check the configuration settings for the quality management process in SAP. Ensure that the process allows for the creation of successor tasks.
  Authorization Check: Verify that you have the necessary authorizations to create a successor task. If not, contact your SAP administrator to obtain the required permissions.
  Consult Documentation: Review SAP documentation or help resources related to quality management processes to understand any specific requirements or limitations regarding successor tasks.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  Related Information:
  
  Quality Management (QM) Module: Familiarize yourself with the QM module in SAP, as it encompasses various processes related to quality control, notifications, and tasks.
  Transaction Codes: You may want to look into relevant transaction codes such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), and QM03 (Display Quality Notification) to manage quality tasks.
  SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.