How To Fix QPROBSOLVPROC020 - Cannot create successor for quality task &1: Task origin &2 not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: QPROBSOLVPROC - Messages for Problem-Solving Process

• Message number: 020

• Message text: Cannot create successor for quality task &1: Task origin &2 not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QPROBSOLVPROC020 - Cannot create successor for quality task &1: Task origin &2 not supported ?

  The SAP error message QPROBSOLVPROC020 indicates that the system is unable to create a successor for a quality task due to an unsupported task origin. This typically occurs in the context of Quality Management (QM) processes within SAP.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Unsupported Task Origin: The task origin of the quality task you are trying to create a successor for is not configured to allow successor tasks. This could be due to the settings in the task management configuration.
  Configuration Issues: The configuration for the quality task types or the task origin may not be set up correctly in the system.
  Missing Authorizations: The user may not have the necessary authorizations to create a successor task for the specified task origin.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Task Origin Configuration:
  
  Go to the configuration settings for Quality Management in SAP.
  Verify the settings for the task origin associated with the quality task. Ensure that it is configured to allow the creation of successor tasks.
  
  
  
  Review Task Type Settings:
  
  Check the settings for the specific task type you are working with. Ensure that the task type is set up to support successor tasks.
  
  
  
  User Authorizations:
  
  Ensure that the user attempting to create the successor task has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust the user's roles and permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Quality Management and task management to understand the specific requirements and configurations needed for your scenario.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message. Sometimes, SAP releases notes that provide fixes or additional guidance for known issues.
  
  
  
  Testing:
  
  After making any changes, test the process again to see if the error persists. If it does, further investigation may be needed.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like QM01 (Create Quality Notification), QM02 (Change Quality Notification), or QGM1 (Maintain Task Types) to access the relevant configurations.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists and you have access to SAP support, consider opening a support ticket for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.