How To Fix QP711 - An internal error occurred when you called up the function

SAP Error Message - Details

• Message type: E = Error

• Message class: QP - Message IDs for function module group QPAA

• Message number: 711

• Message text: An internal error occurred when you called up the function

What causes this issue?

During a function call, an inpermissible value was found.

System Response

No entry was found.

How to fix this error?

Please contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QP711 - An internal error occurred when you called up the function ?

  The SAP error message QP711, which states "An internal error occurred when you called up the function," typically indicates that there is an issue within the SAP system that is preventing a function from executing properly. This error can arise from various causes, including:
  Causes:
  
  System Bugs: There may be a bug in the SAP software that is causing the function to fail.
  Configuration Issues: Incorrect configuration settings in the Quality Management (QM) module or related areas can lead to this error.
  Data Inconsistencies: Inconsistent or corrupted data in the database can trigger internal errors.
  Authorization Issues: Lack of proper authorizations for the user trying to execute the function can also lead to this error.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing conflicts with standard SAP functions.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP frequently releases notes to address known issues, and applying these notes can resolve the error.
  Review Configuration: Verify the configuration settings in the QM module and ensure that they are set up correctly.
  Data Consistency Check: Run data consistency checks to identify and correct any inconsistencies in the database.
  User Authorizations: Ensure that the user has the necessary authorizations to execute the function. You can check this in transaction SU53 or by consulting with your security team.
  Debugging: If you have access to debugging tools, you can try to debug the function to identify the exact point of failure.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user IDs, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator) for debugging and SE37 (Function Module) to check the function module causing the error.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the issue.
  Performance Issues: Sometimes, performance issues can lead to timeouts and internal errors. Monitor system performance and resource usage.
  
  By following these steps, you should be able to diagnose and potentially resolve the QP711 error in your SAP system.