How To Fix QM854 - Ext. change of notification type only possible with same notif. category

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 854

• Message text: Ext. change of notification type only possible with same notif. category

What causes this issue?

An extended change of notification type is only possible if the original
notification type and the target notification type have the same
notification category.
The original notification type &V1& belongs to the notification category
&V2&, however, the target notification type &V3& belongs to the
notification category &V4&.

System Response

The indicator for the extended change of notification type cannot be
set.

How to fix this error?

Choose a target notification type that belongs to the same notification
category as the original notification type.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM854 - Ext. change of notification type only possible with same notif. category ?

  The SAP error message QM854, which states "Ext. change of notification type only possible with same notif. category," typically occurs in the Quality Management (QM) module when there is an attempt to change the type of a notification (such as a Quality Notification) to a different type that does not belong to the same notification category.
  Cause:
  The error arises because SAP enforces a rule that restricts changing the notification type if the new type does not belong to the same notification category as the original type. Each notification type is associated with a specific category, and changing to a different category is not allowed due to the potential impact on the data integrity and processing logic.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Notification Type and Category:
  
  Review the current notification type and its associated category.
  Identify the type you are trying to change to and its category.
  
  
  
  Ensure Same Category:
  
  If you need to change the notification type, ensure that the new type belongs to the same category as the original type.
  If the new type does not belong to the same category, you will need to create a new notification of the desired type instead of changing the existing one.
  
  
  
  Create a New Notification:
  
  If changing the type is not possible due to category differences, create a new notification with the desired type and category.
  You can copy relevant data from the original notification to the new one if needed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's SAP guidelines for more information on notification types and categories.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to perform changes to notifications. Sometimes, restrictions may be in place based on user roles.
  
  
  
  Related Information:
  
  Notification Types: In SAP QM, notification types are defined in the system and are linked to specific processes (e.g., defects, complaints, etc.). Each type has its own characteristics and processing rules.
  Notification Categories: Categories help classify notifications into groups, such as internal or external notifications, and are crucial for reporting and analysis.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or enhancements related to notification types and categories.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the QM module for further assistance.