How To Fix QM676 - No return delivery items received from the BAdI

QM676 - Overview

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 676

• Message text: No return delivery items received from the BAdI

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM676 - No return delivery items received from the BAdI ?

  The SAP error message QM676 ("No return delivery items received from the BAdI") typically occurs in the context of Quality Management (QM) when there is an issue with the return delivery process, particularly when the system expects certain data to be provided by a Business Add-In (BAdI) but does not receive it.
  
  Cause:
  
  BAdI Implementation: The error often indicates that the BAdI implementation responsible for providing return delivery items is either not active, not correctly implemented, or not returning the expected data.
  
  Configuration Issues: There may be configuration issues in the QM module or related modules that prevent the system from processing return deliveries correctly.
  Data Issues: The data being processed may not meet the criteria expected by the BAdI, leading to no items being returned.
  
  
  Solution:
  
  
  Check BAdI Implementation:
  
  Go to transaction SE19 (BAdI Implementation) and check if the relevant BAdI (e.g., QM_RETURN_DELIVERY) is implemented and active.
  Ensure that the implementation is correctly coded to return the