How To Fix QM409 - Ind. "Log line" can only be used in conj. with "No long text change"

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 409

• Message text: Ind. "Log line" can only be used in conj. with "No long text change"

What causes this issue?

You set the "Log line" indicator without setting the "No long text
change" indicator.

System Response

Since the "Log line" indicator only applies in conjunction with the "No
long text change" indicator, the system set this indicator
automatically .

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM409 - Ind. "Log line" can only be used in conj. with "No long text change" ?

  The SAP error message QM409, which states that "Log line can only be used in conjunction with 'No long text change'," typically occurs in the context of Quality Management (QM) when you are trying to create or modify a quality notification or inspection lot. This error indicates that there is a conflict between the settings you are trying to use and the system's requirements for logging changes.
  Cause:
  The error arises when you attempt to use the "Log line" functionality while also trying to change the long text of a notification or inspection lot. In SAP QM, the system restricts the use of logging changes to certain conditions, and one of those conditions is that long text changes cannot be made simultaneously.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Your Settings: Ensure that you are not trying to change the long text of the notification or inspection lot while also attempting to log changes. If you need to log changes, avoid modifying the long text at the same time.
  
  
  Separate Actions: If you need to make changes to both the log and the long text, consider performing these actions in separate steps. First, log the changes without modifying the long text, and then, in a subsequent action, make the necessary changes to the long text.
  
  
  Review User Authorizations: Ensure that you have the necessary authorizations to perform the actions you are attempting. Sometimes, restrictions can be due to missing permissions.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to Quality Management and notifications for more detailed information on the specific functionalities and restrictions.
  
  
  Contact Support: If the issue persists and you are unable to resolve it, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific configuration and usage.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with the transaction codes related to Quality Management, such as QM01 (Create Quality Notification) and QM02 (Change Quality Notification), as these are where you might encounter this error.
  User Training: Ensure that users involved in Quality Management processes are trained on the correct procedures for logging changes and modifying long texts to avoid this error in the future.
  
  By following these steps, you should be able to resolve the QM409 error and continue with your Quality Management tasks in SAP.