How To Fix QM252 - Returned subsets are smaller than the total quantity to be returned

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 252

• Message text: Returned subsets are smaller than the total quantity to be returned

What causes this issue?

The sum of the quantities to be returned, that have one or more
material documents assigned to them is smaller than the total quantity
to be returned.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the quantity assignments for the material documents.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM252 - Returned subsets are smaller than the total quantity to be returned ?

  The SAP error message QM252, which states "Returned subsets are smaller than the total quantity to be returned," typically occurs in the context of Quality Management (QM) when dealing with the return of materials or products. This error indicates that the system has detected a discrepancy between the quantity of items you are trying to return and the subsets of those items that have been identified for return.
  Cause:
  
  
  Quantity Mismatch: The total quantity you are attempting to return exceeds the quantity that has been identified in the subsets. This can happen if:
  
  You are trying to return more items than what is available in the system.
  There are issues with the way the returnable items have been grouped or categorized.
  
  
  
  Incorrect Subset Definition: The subsets defined for the return process may not accurately reflect the total quantity that needs to be returned.
  
  
  Data Entry Errors: Mistakes during data entry, such as incorrect quantities or item codes, can lead to this error.
  
  
  Incomplete Return Process: If the return process was not completed correctly in previous steps, it may lead to inconsistencies in the quantities.
  
  
  Solution:
  
  
  Verify Quantities: Check the total quantity you are trying to return against the quantities available in the system. Ensure that the total quantity does not exceed the available subsets.
  
  
  Review Subset Definitions: Look into how the subsets are defined in the system. Ensure that they accurately represent the items and quantities that are being returned.
  
  
  Correct Data Entry: Double-check all entries made during the return process. Ensure that the item codes, quantities, and other relevant data are entered correctly.
  
  
  Adjust Return Process: If the return process was not completed correctly, you may need to go back and complete any missing steps or correct any errors in the previous transactions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling return processes in QM.
  
  
  Seek Help from SAP Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP QM, such as IQ01 (Create Inspection Lot), IQ02 (Change Inspection Lot), and IQ03 (Display Inspection Lot), as they may be involved in the return process.
  Quality Management Processes: Understanding the overall quality management processes in SAP can help in troubleshooting issues related to returns and inspections.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  
  By following these steps, you should be able to identify the cause of the QM252 error and implement a solution to resolve it.