How To Fix QM197 - Only the first supplier selected is copied to the notification

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 197

• Message text: Only the first supplier selected is copied to the notification

What causes this issue?

You selected several suppliers, whom you want to assign to the
notification. However, you can only assign <ZH>one</> supplier to a
notification.
Therefore, only the first supplier selected is copied to the
notification.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Execute this function again, if you want to assign another supplier to
the notification.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM197 - Only the first supplier selected is copied to the notification ?

  The SAP error message QM197, which states "Only the first supplier selected is copied to the notification," typically occurs in the context of Quality Management (QM) when creating or processing notifications related to quality issues. This message indicates that the system is designed to only copy the first supplier from a list of suppliers associated with a particular quality notification.
  Cause:
  
  Multiple Suppliers: The notification may have multiple suppliers associated with it, but the system is configured to only copy the first one for processing.
  Configuration Settings: The system settings or configuration may limit the copying of supplier information to just one entry.
  Data Entry: The user may have selected multiple suppliers, but the system logic is set to handle only the first one.
  
  Solution:
  
  Review Notification Settings: Check the settings in the notification type configuration to see if there are any parameters that limit the copying of supplier information.
  Manual Entry: If multiple suppliers need to be included, consider manually entering the additional supplier information into the notification after it has been created.
  Custom Development: If the business process requires that multiple suppliers be copied automatically, consider discussing with your SAP development team to create a custom solution or enhancement.
  User Training: Ensure that users are aware of this limitation and understand how to handle notifications involving multiple suppliers.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this issue or provide additional guidance.
  Documentation: Review the SAP documentation related to Quality Management notifications for best practices and configuration options.
  Community Forums: Engage with SAP community forums or support channels to see if other users have encountered and resolved similar issues.
  
  By understanding the cause and implementing the suggested solutions, you can effectively manage the limitations associated with the QM197 error message in SAP.