How To Fix QM153 - Could not create return delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 153

• Message text: Could not create return delivery

What causes this issue?

The return delivery for purchase order &v1& could not be created. There
may be an incorrect system setting.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the following system settings:
For movement types that you use for return delivery with reference to
the original purchase document (return delivery to supplier), the
<DS:SIMG.SIMG_CFMENUOLMBOMBZ>reversal of GR despite invoice for GR-based
invoice verification</> must be allowed.
You partner profile RLL (return delivery to supplier) should be
assignedto delivery types RL (return to supplier) and RLL (return
delivery to supplier) at <DS:SIMG.SIMG_CFMENUOLSDVOPA4>partner
determination</>.
Since the receiving plant becomes the sending plant for returns to
supplier, you must assign a <DS:SIMG.SIMG_CFMENUOLMEOMGN>sales area</>
(sales organization, distribution channel and division) to this plant.
You must set the <DS:SIMG.SIMG_CMMENUOLSDOVL2>shipping point
determination</> for the appropriate shipping condition, loading group
and plant.
You must maintain the <DS:TRAS.MM02>sales and distribution data</> for
the material to be returned.
For this item, no delivery type for <DS:SIMG.W_DF_LT_0802>returns
processing</>
In the <DS:TRAS.XK02>creditor master</>, the creditor must be assigned a
customer in account control.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM153 - Could not create return delivery ?

  The SAP error message QM153, which states "Could not create return delivery," typically occurs in the context of Quality Management (QM) and logistics processes when there is an attempt to create a return delivery for a material that is subject to quality inspection or has quality-related issues. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  
  Quality Inspection Status: The material may be in a quality inspection status that prevents the creation of a return delivery. For example, if the inspection lot is still open or not completed, the system may block the return delivery.
  
  
  Stock Type: The stock type of the material may not allow for return deliveries. For instance, if the stock is in a blocked or quality inspection stock, it may not be eligible for return.
  
  
  Delivery Document Issues: There may be issues with the delivery document itself, such as missing or incorrect data that prevents the creation of the return delivery.
  
  
  Configuration Issues: There may be configuration settings in the system that restrict the creation of return deliveries under certain conditions.
  
  
  Material Master Data: The material master data may have settings that prevent return deliveries, such as specific movement types or stock types.
  
  
  Solutions:
  
  
  Check Inspection Lot Status: Verify the status of the inspection lot associated with the material. If it is still open, you may need to complete or close the inspection lot before attempting to create a return delivery.
  
  
  Review Stock Type: Ensure that the stock type of the material allows for return deliveries. If the stock is in blocked or quality inspection status, you may need to transfer it to unrestricted stock first.
  
  
  Examine Delivery Document: Check the delivery document for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  
  
  Configuration Review: Consult with your SAP configuration team to review the settings related to return deliveries and quality management. Adjustments may be needed to allow for return deliveries under specific conditions.
  
  
  Material Master Data Check: Review the material master data for any settings that may restrict return deliveries. Make necessary adjustments if required.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1B (Transfer Posting), MIGO (Goods Movement), and QM01 (Create Quality Notification) that may be involved in the process.
  User Authorization: Ensure that the user attempting to create the return delivery has the necessary authorizations to perform the action.
  SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the QM153 error and implement a solution to resolve it.