How To Fix QM135 - You must enter a service product for order type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 135

• Message text: You must enter a service product for order type &1

What causes this issue?

You must enter a service product for this order type.
Either enter this here, or make sure when creating the repair request
item in the customer repair order using the material determination
function that a service product can be derived from the material to be
repaired (goods).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM135 - You must enter a service product for order type &1 ?

  The SAP error message QM135, which states "You must enter a service product for order type &1," typically occurs in the context of Quality Management (QM) or Plant Maintenance (PM) modules when creating or processing service orders. This error indicates that the system requires a service product to be specified for the given order type, but it has not been provided.
  Cause:
  
  Missing Service Product: The most common cause of this error is that the service product (material or service item) has not been entered in the order.
  Configuration Issues: The order type may be configured in such a way that it mandates a service product, but the necessary settings or master data are not correctly set up.
  Order Type Settings: The specific order type being used may have been defined to require a service product, and the user has not provided one.
  
  Solution:
  
  Enter a Service Product: When creating or processing the order, ensure that you enter a valid service product in the relevant field. This could be a material number or a service item that is defined in the system.
  Check Order Type Configuration: Review the configuration settings for the order type in the SAP system. Ensure that the settings align with your business processes and that the requirement for a service product is appropriate.
  Review Master Data: Ensure that the service products you intend to use are correctly defined in the system. This includes checking that they are active and available for the order type in question.
  Consult Documentation: If you are unsure about the required fields for the order type, refer to the SAP documentation or consult with your SAP functional consultant for guidance on the specific order type and its requirements.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like IW31 (Create Order), IW32 (Change Order), or IW33 (Display Order) to work with service orders.
  Customizing Settings: The configuration for order types can be found in the SAP Customizing Implementation Guide (IMG) under the relevant module (e.g., PM or QM).
  User Exits and BAdIs: If the requirement for a service product is not standard, check if there are any user exits or Business Add-Ins (BAdIs) that might be enforcing this requirement.
  
  By addressing the above points, you should be able to resolve the QM135 error and proceed with your order processing in SAP.