How To Fix QM127 - Order type &1 does not have the sales doc. identifier "repair"

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 127

• Message text: Order type &1 does not have the sales doc. identifier "repair"

What causes this issue?

You entered an order type that is not assigned to the sales document
identifier "F" or "G" = repair order.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter an order type that has the sales document identifier "F" or "G".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM127 - Order type &1 does not have the sales doc. identifier "repair" ?

  The SAP error message QM127 indicates that the order type you are trying to use does not have the sales document identifier "repair" associated with it. This typically occurs in the context of Quality Management (QM) when you are trying to create or process a quality notification or order that is expected to be linked to a sales document for repair purposes.
  Cause:
  
  Order Type Configuration: The order type you are using is not configured to handle sales documents with the identifier "repair". This could be due to missing settings in the configuration of the order type in the SAP system.
  Sales Document Identifier: The sales document identifier "repair" may not be defined for the specific order type in the system, leading to this error when the system expects it to be present.
  Incorrect Order Type: You may be using an incorrect order type that is not intended for repair-related processes.
  
  Solution:
  
  
  Check Order Type Configuration:
  
  Go to the configuration settings for the order type in SAP (Transaction code: SPRO).
  Navigate to the relevant path for Quality Management and check the settings for the order type in question.
  Ensure that the sales document identifier "repair" is correctly assigned to the order type.
  
  
  
  Modify Order Type Settings:
  
  If the sales document identifier is missing, you may need to add it. This typically involves updating the configuration to include the necessary identifiers for the order type.
  Consult with your SAP configuration team or a functional consultant to make the necessary changes.
  
  
  
  Use Correct Order Type:
  
  If you are using the wrong order type, switch to the appropriate order type that is configured to handle repair-related sales documents.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), QM01 (to create quality notifications), and QM02 (to change quality notifications).
  Documentation: Review SAP documentation or help files related to Quality Management and order types to understand the implications of the configuration settings.
  User Roles: Ensure that you have the necessary authorizations to make changes to order types and configurations in SAP.
  
  If the issue persists after checking the configuration and using the correct order type, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.