How To Fix QM128 - No role for the customer is assigned in Customizing to notif. type &1

QM128 - Overview

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 128

• Message text: No role for the customer is assigned in Customizing to notif. type &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM128 - No role for the customer is assigned in Customizing to notif. type &1 ?

  The SAP error message QM128 indicates that there is no role assigned for the customer in the Customizing settings for the specified notification type. This error typically occurs in the Quality Management (QM) module when you are trying to create or process a notification, and the system cannot find the necessary configuration for the customer.
  
  Cause:
  The primary cause of this error is that the system is unable to find a valid role assignment for the customer in the Customizing settings for the specific notification type. This can happen due to:
  
  Missing Configuration: The necessary configuration for the customer and notification type has not been set up in the system.
  Incorrect Notification Type: The notification type being used may not be correctly linked to the customer in the Customizing settings.
  Customer Master Data Issues: There may be issues with the customer master data that prevent the system from recognizing the role.
  
  
  Solution:
  To resolve the QM128 error,