How To Fix QM012 - Copy data from purchasing document &1 to notification

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 012

• Message text: Copy data from purchasing document &1 to notification

What causes this issue?

You have specified the item &v2& of purchasing document &v1& as a
reference for opening the quality notification.
The system has copied the following data (if present) from the
purchasing document item to the quality notification:
Material number
Plant
Supplier number
Purchasing organization
Quantity of the item expressed as a <LS>quantity complained about</> in
the notification
Base unit of measure

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM012 - Copy data from purchasing document &1 to notification ?

  The SAP error message QM012, which states "Copy data from purchasing document &1 to notification," typically occurs in the Quality Management (QM) module when there is an issue with copying data from a purchasing document (like a purchase order) to a quality notification. This error can arise due to various reasons, including missing or incorrect data in the purchasing document or issues with the configuration of the QM module.
  Causes:
  
  Missing Data: The purchasing document may not contain all the necessary data required for the quality notification.
  Incorrect Document Type: The document type of the purchasing document may not be compatible with the quality notification.
  Configuration Issues: There may be configuration issues in the QM module or the integration between MM (Materials Management) and QM.
  Authorization Issues: The user may not have the necessary authorizations to access the purchasing document or to create a quality notification.
  Document Status: The purchasing document may be in a status that does not allow data to be copied (e.g., closed or archived).
  
  Solutions:
  
  Check Purchasing Document: Verify that the purchasing document referenced in the error message is complete and contains all required fields. Ensure that it is in an appropriate status for copying data.
  Review Configuration: Check the configuration settings in the QM module to ensure that the integration with MM is set up correctly. This includes checking the settings for quality notifications and the relevant document types.
  User Authorizations: Ensure that the user has the necessary authorizations to access the purchasing document and create quality notifications.
  Document Type Compatibility: Confirm that the document type of the purchasing document is compatible with the quality notification being created.
  Error Logs: Review any error logs or detailed messages in the SAP system to get more context on the issue. This can provide additional insights into what might be causing the error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on Quality Management and the integration with Purchasing.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.