How To Fix QM013 - Enter both order number and order item

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 013

• Message text: Enter both order number and order item

What causes this issue?

You have specified an order item but no customer order number.

How to fix this error?

Enter the number of the <DS:GLOS.sales order>sales order</> in
addition to the item number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM013 - Enter both order number and order item ?

  The SAP error message QM013 ("Enter both order number and order item") typically occurs in the Quality Management (QM) module when a user attempts to perform an action that requires both an order number and an order item, but one or both of these fields are left blank.
  Cause:
  
  Missing Input: The most common cause of this error is that the user has not entered both the order number and the order item in the relevant fields.
  Incorrect Navigation: The user may have navigated to a transaction or screen that requires these inputs but did not provide them.
  Data Entry Error: There may be a typographical error or oversight in entering the order number or item.
  
  Solution:
  To resolve the QM013 error, follow these steps:
  
  
  Check Input Fields: Ensure that both the order number and the order item fields are filled in correctly. 
  
  The order number typically refers to the production order, maintenance order, or any other relevant order type.
  The order item usually refers to a specific line item associated with that order.
  
  
  
  Correct Navigation: Make sure you are in the correct transaction or screen that requires these inputs. If you are unsure, refer to the SAP documentation or consult with a colleague.
  
  
  Validate Data: If you are entering the order number and item manually, double-check for any typos or incorrect entries.
  
  
  Use F4 Help: Utilize the F4 help function in SAP to search for valid order numbers and items. This can help ensure that you are entering valid data.
  
  
  Consult Documentation: If you are still facing issues, refer to the SAP help documentation or user manuals specific to the QM module for further guidance.
  
  
  Contact Support: If the problem persists after checking the inputs, consider reaching out to your SAP support team or system administrator for assistance.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to Quality Management, such as QA01 (Create Inspection Lot), QA02 (Change Inspection Lot), or others.
  User Roles: Ensure that the user has the necessary permissions to access the relevant transactions and data.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  
  By following these steps, you should be able to resolve the QM013 error and proceed with your tasks in SAP.