How To Fix QL_COMMUNICATION069 - No confirmations for local calls

SAP Error Message - Details

• Message type: E = Error

• Message class: QL_COMMUNICATION - Messages for Communication

• Message number: 069

• Message text: No confirmations for local calls

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QL_COMMUNICATION069 - No confirmations for local calls ?

  The SAP error message QL_COMMUNICATION069 ("No confirmations for local calls") typically occurs in the context of communication between different components or systems within SAP, particularly when dealing with Quality Management (QM) or Logistics Execution (LE) processes. This error indicates that the system is unable to find any confirmation records for the local calls being made.
  Causes:
  
  Missing Confirmation Records: The most common cause is that there are no confirmation records available for the specific transaction or process you are trying to execute.
  Incorrect Configuration: There may be configuration issues in the system that prevent the proper recording or retrieval of confirmations.
  Data Inconsistencies: Inconsistencies in the data, such as missing or incorrect entries in the database, can lead to this error.
  Authorization Issues: Lack of proper authorizations for the user trying to access the confirmation data can also trigger this error.
  System Bugs or Issues: Occasionally, bugs in the SAP system or issues with the specific version you are using can lead to unexpected errors.
  
  Solutions:
  
  Check Confirmation Records: Verify if there are any confirmation records available for the transaction you are trying to process. You can do this by checking the relevant tables or using transaction codes like QM02 (Change Quality Notification) or CO11N (Confirm Production Order).
  Review Configuration: Ensure that the configuration settings for the relevant modules (QM, LE, etc.) are correctly set up. This includes checking the settings for confirmation types and processes.
  Data Consistency Check: Run consistency checks on the relevant data to ensure that there are no missing or incorrect entries. You can use transaction codes like SE11 to check table entries.
  User Authorizations: Ensure that the user has the necessary authorizations to access and view confirmation records. You may need to consult with your SAP security team to verify this.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you navigate and troubleshoot the issue, such as QM02, CO11N, SE11, and SM21.
  Documentation: Review SAP documentation related to Quality Management and Logistics Execution for more insights into how confirmations are handled.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message QL_COMMUNICATION069 effectively.