How To Fix QL_COMMUNICATION067 - Confirmations only for origin "external inspection"

SAP Error Message - Details

• Message type: E = Error

• Message class: QL_COMMUNICATION - Messages for Communication

• Message number: 067

• Message text: Confirmations only for origin "external inspection"

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QL_COMMUNICATION067 - Confirmations only for origin "external inspection" ?

  The SAP error message QL_COMMUNICATION067 indicates that confirmations can only be processed for the origin "external inspection." This error typically arises in the context of quality management (QM) processes, particularly when dealing with inspection lots and their confirmations.
  Cause:
  The error occurs when you attempt to confirm an inspection lot that is not associated with the "external inspection" origin. In SAP QM, inspection lots can originate from various sources, such as production, procurement, or external inspections. The system restricts confirmations to specific origins based on configuration settings or business rules.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Inspection Lot Origin:
  
  Verify the origin of the inspection lot you are trying to confirm. You can do this by navigating to the inspection lot in the SAP GUI and checking its details.
  
  
  
  Confirm Correct Origin:
  
  Ensure that you are only attempting to confirm inspection lots that are marked as "external inspection." If the lot is from a different origin, you will need to follow the appropriate process for that origin.
  
  
  
  Review Configuration:
  
  If you believe the inspection lot should be confirmable, check the configuration settings in the Quality Management module. This may involve reviewing the settings for inspection lot origins and confirmation processes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for handling inspection lots and confirmations. This may provide insights into the expected processes and any restrictions in place.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with an SAP QM expert. They can provide more specific guidance based on your system configuration and business processes.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context.
  Quality Management Processes: Familiarize yourself with the overall quality management processes in SAP, including how inspection lots are created, processed, and confirmed.
  User Training: Ensure that users involved in the quality management process are adequately trained on the system and understand the implications of different inspection lot origins.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.