How To Fix QL_COMMUNICATION071 - * * * Status Information * * *

SAP Error Message - Details

• Message type: E = Error

• Message class: QL_COMMUNICATION - Messages for Communication

• Message number: 071

• Message text: * * * Status Information * * *

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QL_COMMUNICATION071 - * * * Status Information * * * ?

  The SAP error message QL_COMMUNICATION071 typically indicates a communication issue between the SAP system and an external system or service. This error can occur in various contexts, such as during data exchange, integration processes, or when accessing external services.
  Cause:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external system.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external system can lead to communication failures.
  Service Availability: The external service or system may be down or unavailable.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication.
  Protocol Mismatch: There may be a mismatch in the communication protocols being used.
  
  Solution:
  
  Check Network Connectivity: Ensure that the SAP system can reach the external system. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Verify the configuration settings in both the SAP system and the external system. Ensure that all necessary parameters are correctly set.
  Service Status: Check the status of the external service or system to ensure it is operational. If it is down, you may need to wait until it is back online.
  Firewall and Security Settings: Review firewall rules and security settings to ensure that they allow communication between the SAP system and the external system.
  Protocol Verification: Ensure that both systems are using compatible communication protocols. If there is a mismatch, you may need to adjust the settings accordingly.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to gather more information about the error and its context.
  Logs: Review application logs and communication logs for more detailed error messages that can provide insights into the root cause of the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis team or technical support for further investigation.