How To Fix QISR_MPO103 - Service type &: activity type & does not have the correct category

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR_MPO - Messages for ISR in the Portal

• Message number: 103

• Message text: Service type &: activity type & does not have the correct category

What causes this issue?

Activity type &1 does not have activity type category 1 in the actuals,
or does not have the actual price indicator 7.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change activity type &1 or select a corresponding activity type. For the
price list of an ISR scenario with price list, you must use an activity
type with activity type category 1 in the actuals and with price
indicator 7 in the actuals.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QISR_MPO103 - Service type &: activity type & does not have the correct category ?

  The SAP error message QISR_MPO103 indicates that there is a mismatch between the service type and activity type in the context of a specific category. This error typically arises in the context of SAP's Quality Management (QM) or Plant Maintenance (PM) modules, where service and activity types are used to categorize and manage tasks.
  Cause:
  
  Configuration Issues: The service type and activity type may not be correctly configured in the system. This could be due to missing or incorrect settings in the customizing (SPRO) configuration.
  Data Entry Errors: There may be incorrect data entries in the master data or transactional data where the service type and activity type are defined.
  Incompatibility: The combination of service type and activity type may not be valid for the specific category being used in the transaction.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP customizing transaction (SPRO) and navigate to the relevant configuration for service types and activity types.
  Ensure that the service type and activity type are correctly defined and linked to the appropriate categories.
  
  
  
  Review Master Data:
  
  Check the master data for the service type and activity type in question. Ensure that they are correctly assigned and that there are no discrepancies.
  You can use transaction codes like IL03 (for functional locations) or IE03 (for equipment) to review the relevant data.
  
  
  
  Validate Combinations:
  
  Verify that the combination of service type and activity type is valid for the category you are working with. This may involve checking documentation or consulting with your SAP functional team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the specific module you are working with to understand the valid configurations and combinations.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, IL01 for creating functional locations, and IW31 for creating maintenance orders.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify the relevant configurations and data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.