How To Fix QISR_MPO101 - ISR scenario & has more than one default entry

QISR_MPO101 - Overview

• Message type: E = Error

• Message class: QISR_MPO - Messages for ISR in the Portal

• Message number: 101

• Message text: ISR scenario & has more than one default entry

What causes this issue?

There is more than one default entry in the price list for the ISR
scenario.

System Response

When the system processes a notification of an ISR with a price list, it
searches for the default entry in the price list unless a service type
was selected in the notification. If there is more than one default
entry, you may get unexpected results.

How to fix this error?

Make sure there is only one default entry in the price list.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QISR_MPO101 - ISR scenario & has more than one default entry ?

  The SAP error message QISR_MPO101 typically occurs in the context of the Integrated Service Request (ISR) scenario when there are multiple default entries for a specific configuration or setting. This can lead to ambiguity in the system, as it does not know which entry to prioritize or use.
  
  Cause:
  The error is generally caused by:
  
  Multiple Default Entries: There are multiple entries in the configuration that are marked as default for a particular setting, which confuses the system.
  
  Configuration Issues: Incorrect or incomplete configuration in the ISR settings, leading to multiple defaults being defined for the same criteria.
  Data Inconsistency: Inconsistent data in the relevant tables that manage the ISR settings.
  
  
  Solution:
  To resolve the QISR_MPO101 error, you can follow these steps:
  
  
  Identify the Configuration:
  
  Check the configuration settings related to the ISR scenario. This can typically be found in the customizing settings under the relevant application area.
  
  
  
  Review Default Entries:
  
  Look for the entries that are marked as default. You