How To Fix QISR_MPO102 - ISR scenario & has no default entry

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR_MPO - Messages for ISR in the Portal

• Message number: 102

• Message text: ISR scenario & has no default entry

What causes this issue?

There is no default entry in the price list for the ISR scenario.

System Response

When the system processes a notification of an ISR with a price list, it
searches for the default entry in the price list unless a service type
was selected in the notification. If there is no default entry, you may
get unexpected results.

How to fix this error?

Make sure there is exactly one default entry in the price list.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QISR_MPO102 - ISR scenario & has no default entry ?

  The SAP error message QISR_MPO102 typically occurs in the context of the Integrated Service Request (ISR) scenario, particularly when dealing with maintenance planning and order processing. This error indicates that there is no default entry for a specific configuration or setting that the system is trying to access.
  Cause:
  The error can arise due to several reasons, including:
  
  Missing Configuration: The system is trying to find a default entry for a specific configuration related to the ISR scenario, but it does not exist in the system.
  Incorrect Customization: Custom settings or configurations may not have been properly set up in the system.
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that prevent the system from finding the necessary default entries.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain configurations or data.
  
  Solution:
  To resolve the QISR_MPO102 error, you can follow these steps:
  
  
  Check Configuration Settings:
  
  Go to the relevant configuration settings in the SAP system (transaction SPRO).
  Ensure that all necessary default entries for the ISR scenario are correctly defined. This may include checking settings for maintenance plans, order types, and other related configurations.
  
  
  
  Review Master Data:
  
  Verify that all relevant master data (e.g., materials, equipment, functional locations) is correctly maintained and that there are no missing entries that could lead to this error.
  
  
  
  Check for Customization Issues:
  
  If there are custom developments or enhancements in place, review them to ensure they are not causing the issue. Sometimes, custom code may interfere with standard processes.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the required data and configurations.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the error is being triggered. This may require the assistance of a technical consultant.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), IW31/IW32 (Create/Change Order), and others related to maintenance planning.
  Documentation: Review SAP documentation related to ISR scenarios and maintenance planning for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the QISR_MPO102 error in your SAP system.