How To Fix QISR020 - Subtemplates for ISR must begin with "ISR_", and have 10 characters

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR - Internal Service Requests

• Message number: 020

• Message text: Subtemplates for ISR must begin with "ISR_", and have 10 characters

What causes this issue?

Subtemplates used in the Internal Service Request need to start with
"ISR_", and contain ten characters.

How to fix this error?

Choose a ten-character name that begins with "ISR_" for the
subtemplate.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QISR020 - Subtemplates for ISR must begin with "ISR_", and have 10 characters ?

  The SAP error message QISR020 indicates that there is an issue with the naming convention of subtemplates for the Integrated Service Request (ISR) in SAP. Specifically, the error states that subtemplates must begin with "ISR_" and must be exactly 10 characters long.
  Cause:
  The error occurs when you attempt to create or use a subtemplate that does not adhere to the required naming convention. The naming convention is enforced to ensure consistency and to avoid conflicts within the system.
  Solution:
  To resolve this error, you need to ensure that the subtemplate name you are using meets the following criteria:
  
  Starts with "ISR_": The name must begin with the prefix "ISR_".
  Total Length of 10 Characters: The entire name must be exactly 10 characters long, including the prefix.
  
  Example:
  
  A valid subtemplate name would be ISR_XXXX where XXXX can be any combination of letters or numbers that completes the 10-character requirement.
  An invalid name would be ISR_Template (too long) or Template (does not start with "ISR_").
  
  Related Information:
  
  Subtemplates: These are used in the context of ISR to define specific templates for service requests. They help in customizing the service request process.
  Configuration: If you are configuring ISR templates, ensure that you follow the naming conventions as specified in the SAP documentation.
  Documentation: Refer to the SAP Help Portal or your organization's SAP documentation for more details on ISR and template management.
  
  Additional Tips:
  
  If you are unsure about the naming conventions or how to create subtemplates, consult with your SAP administrator or refer to the relevant SAP configuration guides.
  Always test the naming convention in a development or test environment before applying changes in production to avoid disruptions.