How To Fix QIE_QUALITY_LEVEL002 - Decision for inspection document &1 reset; quality level not corrected

SAP Error Message - Details

• Message type: E = Error

• Message class: QIE_QUALITY_LEVEL -

• Message number: 002

• Message text: Decision for inspection document &1 reset; quality level not corrected

What causes this issue?

An inspection decision that affected the quality level has been reset.
The quality level could not be corrected by the system, because
at least one other inspection document has been created in the meantime,
or a stage change has taken place.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the quality level and, if necessary, change it manually.
A corresponding message will be assigned to any inspection documents
that were created in the meantime and are affected by this change.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QIE_QUALITY_LEVEL002 - Decision for inspection document &1 reset; quality level not corrected ?

  The SAP error message QIE_QUALITY_LEVEL002 indicates that there was an issue with the decision-making process for an inspection document, specifically that the quality level was not corrected as expected. This error typically arises in the context of Quality Management (QM) processes within SAP, particularly when dealing with inspection lots and their associated quality levels.
  Cause:
  
  Inspection Document Issues: The inspection document may not have been processed correctly, leading to a reset of the quality level.
  Quality Level Configuration: There may be issues with the configuration of quality levels in the system, such as missing or incorrect settings.
  User Authorization: The user may not have the necessary authorizations to make changes to the quality level.
  Data Inconsistencies: There could be inconsistencies in the data related to the inspection lot, such as missing results or incorrect status.
  System Bugs: Occasionally, this error can be caused by bugs or issues in the SAP system itself.
  
  Solution:
  
  Check Inspection Document: Review the inspection document associated with the error. Ensure that all required data has been entered and that the document is in the correct status for processing.
  Review Quality Level Configuration: Verify the configuration settings for quality levels in the system. Ensure that they are set up correctly and that there are no missing entries.
  User Authorization: Confirm that the user attempting to make the changes has the necessary authorizations. If not, work with your SAP security team to grant the appropriate permissions.
  Data Consistency Check: Perform a consistency check on the inspection lot data. Ensure that all results are recorded and that the lot is not in a status that would prevent changes to the quality level.
  Reprocess the Inspection Lot: If the inspection lot has been reset, you may need to reprocess it. This could involve re-entering results or making necessary adjustments.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Display Inspection Lots) and QA11 (Record Results) to help navigate and troubleshoot inspection lots.
  Quality Management Documentation: Review SAP documentation related to Quality Management for best practices and guidelines on managing inspection lots and quality levels.
  User Forums and Communities: Engage with SAP user communities and forums where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.