How To Fix QIE_INSP_DOCUMENT023 - Communication with system &2, installation &1 is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: QIE_INSP_DOCUMENT -

• Message number: 023

• Message text: Communication with system &2, installation &1 is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QIE_INSP_DOCUMENT023 - Communication with system &2, installation &1 is not possible ?

  The SAP error message QIE_INSP_DOCUMENT023 indicates that there is a communication issue with a specific system and installation. This error typically arises in the context of Quality Inspection documents or related processes in SAP, particularly when trying to access or process inspection documents.
  Cause:
  
  Network Issues: There may be network connectivity problems between the SAP system and the target system (e.g., a remote server or another SAP instance).
  Configuration Issues: The system or installation may not be properly configured in the SAP system. This could include missing or incorrect settings in the system landscape.
  Authorization Issues: The user may not have the necessary authorizations to access the specified system or installation.
  System Downtime: The target system may be down for maintenance or experiencing technical issues.
  Incorrect System/Installation ID: The system or installation ID specified in the transaction may be incorrect or not exist.
  
  Solution:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the SAP system and the target system. You can use tools like ping or traceroute to diagnose network issues.
  Verify Configuration: Check the configuration settings for the system and installation in the SAP system. Ensure that all necessary parameters are correctly set.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the system and installation. You may need to consult with your SAP security team to verify this.
  Check System Status: Verify if the target system is up and running. If it is down, you may need to wait until it is back online or contact the system administrator.
  Validate IDs: Double-check the system and installation IDs being used in the transaction to ensure they are correct and exist in the system.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes related to Quality Management (QM) or other modules that interact with inspection documents.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Logs and Traces: Review system logs (e.g., ST22 for dumps, SM21 for system logs) for any additional error messages or information that could help diagnose the issue.
  SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to engage SAP support for further assistance.