How To Fix QI138 - The status conversion of characteristic &1 was unsuccessful

SAP Error Message - Details

• Message type: E = Error

• Message class: QI - Notifications for interface modules for connecting subsyst.

• Message number: 138

• Message text: The status conversion of characteristic &1 was unsuccessful

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QI138 - The status conversion of characteristic &1 was unsuccessful ?

  The SAP error message QI138 indicates that there was an unsuccessful attempt to convert the status of a characteristic in the Quality Management (QM) module. This error typically arises during the processing of quality notifications, inspection lots, or when dealing with quality characteristics in the system.
  Cause:
  The error can occur due to several reasons, including:
  
  Incorrect Configuration: The status profile for the characteristic may not be correctly configured in the system.
  Missing Status Management: The characteristic may not have a defined status management process, or the status values may not be properly assigned.
  Data Inconsistencies: There may be inconsistencies in the data related to the characteristic, such as missing entries in the status tables.
  Authorization Issues: The user may not have the necessary authorizations to change the status of the characteristic.
  System Bugs: There could be bugs or issues in the specific version of SAP being used.
  
  Solution:
  To resolve the QI138 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the quality characteristic and ensure that the status profile is correctly defined.
  Verify that the characteristic is set up to use status management.
  
  
  
  Review Status Management:
  
  Ensure that the status values are correctly assigned to the characteristic and that the status transitions are properly defined.
  
  
  
  Data Validation:
  
  Check for any inconsistencies in the data related to the characteristic. This may involve reviewing the relevant tables in the database.
  Use transaction codes like QA32 or QA03 to check the status of inspection lots or notifications.
  
  
  
  Authorization Check:
  
  Ensure that the user attempting to change the status has the necessary authorizations. This can be checked in the user roles and profiles.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify the exact point of failure. This may require assistance from a technical consultant.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction codes and steps leading to the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA01 (Create Inspection Lot), QA02 (Change Inspection Lot), and QA03 (Display Inspection Lot) to navigate through the QM module effectively.
  Documentation: Review SAP documentation related to Quality Management and status management for a deeper understanding of how characteristics and statuses are managed within the system.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the QI138 error effectively.