How To Fix QI137 - Serial number missing for characteristic &1

SAP Error Message - Details

• Message type: E = Error

• Message class: QI - Notifications for interface modules for connecting subsyst.

• Message number: 137

• Message text: Serial number missing for characteristic &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QI137 - Serial number missing for characteristic &1 ?

  The SAP error message QI137, which states "Serial number missing for characteristic &1," typically occurs in the context of Quality Management (QM) when dealing with inspection lots and characteristics that require serial number tracking. This error indicates that a serial number is expected for a specific characteristic, but it has not been provided.
  Cause:
  
  Missing Serial Number: The primary cause of this error is that the system expects a serial number to be assigned to a characteristic, but it has not been entered or is missing.
  Configuration Issues: The configuration settings for the material or inspection characteristics may require serial numbers, but the necessary data has not been maintained.
  Data Entry Errors: During the inspection lot processing, the user may have skipped entering the serial number for the characteristic in question.
  
  Solution:
  
  Enter Serial Number: Ensure that a valid serial number is entered for the characteristic that is causing the error. This can typically be done in the inspection lot processing screen.
  Check Configuration: Review the configuration settings for the material and the inspection characteristics to ensure that they are set up correctly. If serial numbers are not required, you may need to adjust the settings.
  Review Inspection Lot: Go to the inspection lot in question and check the characteristics. Make sure that all required fields, including serial numbers, are filled out correctly.
  User Training: If this error is frequent, consider providing additional training to users on how to properly enter data for inspection lots and characteristics.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like QA32 (Change Inspection Lot) or QA11 (Record Results) to manage inspection lots and characteristics.
  Quality Management Configuration: Review the configuration in the Quality Management module, particularly in the areas related to inspection characteristics and serial number management.
  Documentation: Refer to SAP documentation or help files for more detailed information on handling inspection lots and characteristics, as well as serial number management.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Quality Management for further assistance.