How To Fix QI065 - Specified user does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: QI - Notifications for interface modules for connecting subsyst.

  • Message number: 065

  • Message text: Specified user does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message QI065 - Specified user does not exist ?

    The SAP error message QI065, which states "Specified user does not exist," typically occurs in the context of Quality Management (QM) or other modules where user assignments are critical for processing tasks. This error indicates that the system is unable to find the user specified in the transaction or process you are trying to execute.

    Causes:

    1. User Not Created: The user ID specified does not exist in the SAP system.
    2. User Deactivation: The user may have been deactivated or locked in the system.
    3. Incorrect User ID: There may be a typo or incorrect user ID entered in the transaction.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system not recognizing them.
    5. User Assignment: The user may not be assigned to the relevant roles or profiles needed for the transaction.

    Solutions:

    1. Verify User ID: Check the user ID entered in the transaction for any typos or errors.
    2. Check User Existence: Use transaction code SU01 to check if the user exists in the system. If not, you may need to create the user.
    3. User Activation: If the user exists but is locked or deactivated, you can unlock or activate the user in transaction SU01.
    4. User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations assigned. This can be checked in transaction PFCG.
    5. Consult with Basis Team: If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further assistance.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • SUIM: User Information System (to check user roles and authorizations)
    • Documentation: Refer to SAP Help documentation for more details on user management and authorization concepts.

    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further troubleshooting.

    By following these steps, you should be able to identify and resolve the cause of the QI065 error message in SAP.

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