How To Fix QI063 - Active user is a representative but is not activated

SAP Error Message - Details

• Message type: E = Error

• Message class: QI - Notifications for interface modules for connecting subsyst.

• Message number: 063

• Message text: Active user is a representative but is not activated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QI063 - Active user is a representative but is not activated ?

  The SAP error message QI063 indicates that an active user is designated as a representative in the Quality Inspection (QI) process, but their representative status has not been activated. This can occur in scenarios where a user is expected to perform tasks related to quality management but is not properly set up in the system.
  Cause:
  
  User Configuration: The user has been assigned as a representative in the system but has not been activated for the relevant quality management processes.
  Missing Authorizations: The user may lack the necessary authorizations to perform the tasks associated with their representative role.
  System Settings: There may be configuration issues in the Quality Management module that prevent the user from being recognized as an active representative.
  
  Solution:
  
  
  Activate the User as a Representative:
  
  Go to the user management transaction (e.g., SU01).
  Enter the user ID and check the user’s roles and profiles.
  Ensure that the user is assigned the appropriate roles that include the representative status for quality management.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to perform quality inspection tasks.
  Use transaction SU53 to analyze authorization issues if the user encounters further problems.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the Quality Management module to ensure that the representative functionality is correctly set up.
  This may involve reviewing the settings in transaction SPRO under the Quality Management section.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on how to configure user roles and representative settings in the Quality Management module.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01 (User Maintenance)
  SU53 (Authorization Check)
  SPRO (Customizing)
  
  
  
  Quality Management: Understanding the role of representatives in quality management processes is crucial. Representatives may be responsible for approving inspections, managing quality notifications, or other related tasks.
  
  
  User Roles: Ensure that the user roles are aligned with the organizational structure and that they reflect the responsibilities assigned to the user in the quality management process.
  
  
  By following these steps, you should be able to resolve the QI063 error and ensure that the user can perform their designated tasks in the Quality Inspection process.