How To Fix QG768 - Info structure(s) do not need notifications (entry will be deleted)

SAP Error Message - Details

• Message type: E = Error

• Message class: QG - QM: Evaluation of inspection results

• Message number: 768

• Message text: Info structure(s) do not need notifications (entry will be deleted)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QG768 - Info structure(s) do not need notifications (entry will be deleted) ?

  The SAP error message QG768 indicates that the system has determined that the info structure(s) associated with a particular notification do not require any notifications, and as a result, the entry will be deleted. This message typically arises in the context of Quality Management (QM) or other modules where notifications and info structures are used to manage quality-related data.
  Cause:
  
  Info Structure Configuration: The info structure may not be configured to require notifications. This can happen if the settings for the info structure do not align with the type of notifications being processed.
  Data Consistency: There may be inconsistencies in the data that lead the system to conclude that notifications are unnecessary for the given info structure.
  Business Process Changes: Changes in business processes or requirements may have rendered certain notifications obsolete or unnecessary.
  
  Solution:
  
  Check Info Structure Settings: Review the configuration of the info structure in the SAP system. Ensure that it is set up to require notifications as per your business needs.
  
  Navigate to the relevant configuration settings in the SAP system (usually found in the SPRO transaction under Quality Management).
  
  
  Review Notification Types: Ensure that the types of notifications being generated are appropriate for the info structure in question. You may need to adjust the notification type or the criteria for generating notifications.
  Data Validation: Validate the data associated with the notifications and the info structure. Ensure that all necessary data is present and correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the info structure and notification settings relevant to your version of SAP.
  Testing: After making changes, perform tests to ensure that notifications are generated as expected and that the error message does not reoccur.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on the info structure and notifications.
  Transaction Codes: Familiarize yourself with transaction codes related to Quality Management, such as:
  
  QM01: Create Quality Notification
  QM02: Change Quality Notification
  QM03: Display Quality Notification
  
  
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.