How To Fix QG224 - Customer & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: QG - QM: Evaluation of inspection results

• Message number: 224

• Message text: Customer & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QG224 - Customer & does not exist ?

  The SAP error message QG224, which states "Customer & does not exist," typically occurs in the context of quality management or when dealing with customer-related transactions in SAP. This error indicates that the system cannot find the specified customer in the database.
  Causes:
  
  Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
  Customer Not Created: The customer may not have been created in the system yet.
  Customer Deactivation: The customer might have been deactivated or marked for deletion.
  Data Synchronization Issues: If your SAP system is integrated with other systems, there may be synchronization issues leading to missing customer data.
  Authorization Issues: The user may not have the necessary permissions to view the customer data.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number for any typos or errors.
  Create Customer: If the customer does not exist, you may need to create a new customer record in the system using transaction code XD01 (for general data) or VD01 (for sales area data).
  Check Customer Status: Use transaction code XD03 or VD03 to check the status of the customer. Ensure that the customer is active and not marked for deletion.
  Data Synchronization: If your SAP system is integrated with other systems, ensure that the data is synchronized properly. You may need to check with your IT department or system administrator.
  Authorization Check: Ensure that you have the necessary permissions to access customer data. If not, contact your system administrator to grant the required access.
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer
  XD03: Display Customer
  VD01: Create Customer (Sales Area)
  VD02: Change Customer (Sales Area)
  VD03: Display Customer (Sales Area)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to customer management that might address this error.
  
  
  Documentation: Refer to SAP Help documentation for more details on customer master data management and troubleshooting.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant for further assistance.