How To Fix QG216 - Results history for insp. lot origin 14 (Plant Maintenance) not available

SAP Error Message - Details

• Message type: E = Error

• Message class: QG - QM: Evaluation of inspection results

• Message number: 216

• Message text: Results history for insp. lot origin 14 (Plant Maintenance) not available

What causes this issue?

Results history is not possible for inspection lots with origin '14'
(Plant maintenance).

System Response

Processing is canceled.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QG216 - Results history for insp. lot origin 14 (Plant Maintenance) not available ?

  The SAP error message QG216 indicates that the results history for an inspection lot with origin 14 (which typically refers to Plant Maintenance) is not available. This can occur in various scenarios, particularly when dealing with quality management and inspection lot processing in SAP.
  Cause:
  
  
  No Results Recorded: The most common cause is that no results have been recorded for the inspection lot in question. This could happen if the inspection was not performed or if the results were not saved properly.
  
  
  Data Deletion: The results history may have been deleted or not archived correctly, leading to the unavailability of the data.
  
  
  Incorrect Inspection Lot Origin: The inspection lot may not be correctly linked to the expected origin, or there may be a mismatch in the configuration.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the results history.
  
  
  System Configuration: There may be issues with the configuration of the Quality Management module or the integration with Plant Maintenance.
  
  
  Solution:
  
  
  Check Inspection Lot: Verify if the inspection lot exists and if results have been recorded. You can do this by navigating to the inspection lot in the Quality Management module.
  
  
  Record Results: If results have not been recorded, perform the inspection and ensure that the results are saved correctly.
  
  
  Review Data Deletion Policies: Check if there are any data retention policies that might have led to the deletion of results history. If necessary, consult with your SAP Basis or Data Management team.
  
  
  Verify Configuration: Ensure that the configuration for inspection lot origins and the integration between Quality Management and Plant Maintenance is set up correctly.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the results history. This may involve checking roles and permissions in the SAP system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the error message and its context.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like QA32 (for displaying inspection lots) or QA33 (for displaying results) to investigate further.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.