How To Fix QE461 - The statistics for the characteristic (sample) were reset

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 461

• Message text: The statistics for the characteristic (sample) were reset

What causes this issue?

You reset the number of confirmed and valid inspection values back to
zero.

System Response

The system initializes the statistics for the characteristic (sample)
such as, for example, mean value, number of values above the upper
tolerance limit, code, calculated shares of defects etc..

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QE461 - The statistics for the characteristic (sample) were reset ?

  The SAP error message QE461 indicates that the statistics for a characteristic (sample) have been reset. This typically occurs in the context of Quality Management (QM) within SAP, particularly when dealing with quality inspection results and characteristics.
  Cause:
  The error message QE461 can be triggered by several factors, including:
  
  Manual Reset: A user may have manually reset the statistics for a characteristic in the quality inspection results.
  Data Consistency Issues: There may be inconsistencies in the data that lead to the resetting of statistics.
  Configuration Changes: Changes in the configuration of the quality management module or characteristics can lead to this error.
  Batch Management: If batch management is involved, issues with batch data can also cause this error.
  Quality Notification: If a quality notification is processed, it may reset the statistics for the associated characteristics.
  
  Solution:
  To resolve the QE461 error, consider the following steps:
  
  Check the Inspection Lot: Review the inspection lot associated with the characteristic to ensure that it is correctly configured and that there are no inconsistencies.
  Review Characteristic Settings: Verify the settings for the characteristic in the Quality Management configuration. Ensure that the characteristic is set up correctly and that the relevant parameters are defined.
  Recalculate Statistics: If the statistics have been reset, you may need to recalculate them. This can often be done through the transaction code for quality management (e.g., QA32 for inspection lots).
  Check for User Actions: Investigate if any users have manually reset the statistics and if this was intended. If it was not intended, you may need to restore the previous state.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Display Inspection Lot), QA11 (Record Results), and QA12 (Change Results).
  Quality Management Configuration: Understanding the configuration settings in the Quality Management module can help prevent similar issues in the future.
  User Authorizations: Ensure that users have the appropriate authorizations to perform actions related to quality management and statistics.
  
  By following these steps, you should be able to address the QE461 error and restore the necessary statistics for the characteristic in question.