How To Fix QE372 - The code is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 372

• Message text: The code is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QE372 - The code is not available ?

  The SAP error message QE372, which states "The code is not available," typically occurs in the context of Quality Management (QM) or related modules when the system cannot find a specific code that is expected for a particular operation, such as inspection lot processing, quality notifications, or other QM-related transactions.
  Causes:
  
  Missing Code: The specific code (e.g., inspection characteristic, defect code, etc.) that is being referenced does not exist in the system.
  Incorrect Configuration: The configuration settings for the quality management module may not be set up correctly, leading to the system not recognizing the code.
  Authorization Issues: The user may not have the necessary authorizations to access the code or the related data.
  Data Inconsistency: There may be inconsistencies in the master data or transactional data that lead to the code not being recognized.
  Transport Issues: If the code was recently transported from another system, it may not have been properly imported or activated.
  
  Solutions:
  
  Check Code Existence: Verify that the code you are trying to use exists in the system. You can do this by navigating to the relevant configuration or master data area (e.g., transaction codes like QS21 for inspection characteristics).
  Review Configuration: Ensure that the configuration for the relevant QM settings is correct. This may involve checking the settings in SPRO (SAP Project Reference Object) under Quality Management.
  User Authorizations: Check if the user has the necessary authorizations to access the code. This can be done by reviewing the user's roles and authorizations in the system.
  Data Consistency Check: Run consistency checks on the relevant data to ensure there are no discrepancies. This may involve using transaction codes like SE38 to run specific reports or checks.
  Transport Validation: If the code was recently transported, ensure that the transport was successful and that all necessary objects were included. You may need to re-import or activate the transport.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in QM, such as:
  
  QA01: Create Quality Notification
  QA02: Change Quality Notification
  QA03: Display Quality Notification
  QE01: Create Inspection Lot
  QE02: Change Inspection Lot
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for notes in the SAP Support Portal.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.