How To Fix QE371 - The code group does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 371

• Message text: The code group does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QE371 - The code group does not exist ?

  The SAP error message QE371, which states "The code group does not exist," typically occurs in the context of Quality Management (QM) within SAP. This error indicates that the system is unable to find a specific code group that is required for processing a quality notification or inspection.
  Cause:
  
  Missing Code Group: The most common cause is that the code group you are trying to use has not been defined in the system.
  Incorrect Configuration: The code group may have been incorrectly configured or deleted.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the code group.
  Data Entry Error: There may be a typo or incorrect entry in the code group field.
  
  Solution:
  
  
  Check Code Group Configuration:
  
  Go to the transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to Quality Management > Quality Notifications > Define Code Groups.
  Verify if the code group you are trying to use exists. If it does not, you may need to create it.
  
  
  
  Create a New Code Group:
  
  If the code group is missing, you can create a new one by following the steps in the configuration path mentioned above.
  Ensure that you define the necessary codes within the group.
  
  
  
  Check for Typos:
  
  Double-check the entry for the code group in your transaction to ensure there are no typographical errors.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the code group. This can be checked with your SAP security team.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or user manuals for your specific SAP implementation to ensure that you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), and QM03 (Display Quality Notification) to understand where the error might be occurring.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the QE371 error message in SAP.