How To Fix QE297 - Operation 'Determine samples' was not completed successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 297

• Message text: Operation 'Determine samples' was not completed successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QE297 - Operation 'Determine samples' was not completed successfully ?

  The SAP error message QE297, which states "Operation 'Determine samples' was not completed successfully," typically occurs in the context of Quality Management (QM) processes, particularly when dealing with sample management in inspection lots. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  
  Configuration Issues: The sampling procedure may not be correctly configured in the system. This includes settings related to the sampling type, sample size, and other parameters.
  
  
  Master Data Issues: There may be missing or incorrect master data related to the material, inspection plan, or sampling procedure.
  
  
  Inspection Lot Status: The inspection lot may be in a status that does not allow for sample determination, such as being blocked or already completed.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the sample determination.
  
  
  System Errors: There could be temporary system issues or bugs that prevent the operation from completing successfully.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Review the sampling procedure configuration in the Quality Management settings. Ensure that the sampling procedure is correctly defined and linked to the relevant inspection plans.
  
  
  
  Verify Master Data:
  
  Check the master data for the material and ensure that the inspection plan is correctly assigned. Make sure that the sampling procedure is valid for the material being inspected.
  
  
  
  Inspect Lot Status:
  
  Look at the status of the inspection lot. If it is blocked or completed, you may need to change its status or create a new inspection lot.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the sample determination. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Check for System Issues:
  
  If the issue persists, check for any system errors or logs that might indicate a deeper problem. You may also want to consult with your SAP Basis team to see if there are any known issues or patches available.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be known issues or fixes provided by SAP.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (for managing inspection lots) and QA01 (for creating inspection lots).
  Documentation: Review SAP documentation related to Quality Management and sampling procedures for more detailed guidance.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By systematically checking these areas, you should be able to identify the cause of the QE297 error and implement an appropriate solution.