How To Fix QE194 - Internal error when creating defect record

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 194

• Message text: Internal error when creating defect record

What causes this issue?

Creation of an automatic defect for the inspection characteristic was
canceled because a defect code and code group could not be determined
for the rejected characteristic.

System Response

No defect record was created.

How to fix this error?

To analyze the problem, create a defect for the characteristic manually.
Use the <LS>Record Defect</> app to record a defect of category
<LS>Generic Defect</>. As this manually created defect record is not
automatically linked to the inspection characteristic, you may want to
add this reference manually as well.
Also check the default defect code and code group maintained for the
inspection characteristic in case of rejection.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QE194 - Internal error when creating defect record ?

  The SAP error message QE194, which states "Internal error when creating defect record," typically indicates that there is an issue within the SAP system that is preventing the creation of a defect record in the Quality Management (QM) module. This error can arise from various underlying causes, and addressing it may require different approaches depending on the specific situation.
  Possible Causes:
  
  System Configuration Issues: There may be misconfigurations in the Quality Management settings or in the defect recording process.
  Authorization Problems: The user may not have the necessary permissions to create defect records.
  Data Integrity Issues: There could be missing or incorrect data in the fields required for creating a defect record.
  Technical Errors: This could be due to a bug in the SAP system or an issue with the underlying database.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they might be causing conflicts.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Quality Management module to ensure everything is set up correctly.
  User Authorizations: Verify that the user has the appropriate authorizations to create defect records. This can be checked in the user roles and profiles.
  Data Validation: Ensure that all required fields are filled out correctly and that the data being entered is valid. Look for any mandatory fields that may be missing.
  System Logs: Check the system logs (transaction codes like SLG1) for more detailed error messages that can provide insights into what went wrong.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the internal error is occurring.
  Contact SAP Support: If the issue persists and cannot be resolved internally, it may be necessary to contact SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QA01 (Create Quality Notification) and QA02 (Change Quality Notification).
  Documentation: Review SAP documentation related to Quality Management and defect recording for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the QE194 error when creating a defect record in SAP.