How To Fix QD628 - Enter either a supplier or a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: QD - Message-Id. für Dynamisierung

• Message number: 628

• Message text: Enter either a supplier or a customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QD628 - Enter either a supplier or a customer ?

  The SAP error message QD628 ("Enter either a supplier or a customer") typically occurs in the context of creating or managing master data, particularly in the Quality Management (QM) module or when dealing with vendor/customer-related transactions. This error indicates that the system requires either a supplier (vendor) or a customer to be specified, but neither has been provided.
  Cause:
  
  Missing Data: The most common cause of this error is that the user has not entered either a supplier or a customer in the relevant fields of the transaction or master data record.
  Configuration Issues: There may be configuration settings in the system that require either a supplier or a customer to be specified for certain transactions.
  Data Entry Error: The user may have overlooked entering the required information or may have entered it incorrectly.
  
  Solution:
  
  Check Input Fields: Ensure that you have entered either a supplier (vendor) or a customer in the appropriate fields. If you are working with a transaction that requires one of these, make sure to fill in the necessary details.
  Review Transaction Type: Depending on the transaction type, verify if it is mandatory to enter a supplier or customer. If it is, make sure to provide the required information.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction or module you are working with to understand the requirements better.
  Configuration Review: If you have access to configuration settings, check if there are any specific settings that enforce the requirement for a supplier or customer. This may involve consulting with your SAP Basis or configuration team.
  Error Logs: If the issue persists, check the error logs for more detailed information about the error and any related issues that may be causing it.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to Quality Management, Purchasing, or Sales and Distribution, such as MM01, MM02, VA01, etc.
  User Roles: Ensure that the user has the appropriate roles and authorizations to enter supplier or customer data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on resolving it.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.