How To Fix QC721 - Characteristics sort number is already used

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 721

• Message text: Characteristics sort number is already used

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QC721 - Characteristics sort number is already used ?

  The SAP error message QC721, which states "Characteristics sort number is already used," typically occurs in the context of Quality Management (QM) when you are trying to create or modify a characteristic in the system. This error indicates that the sort number you are attempting to assign to a characteristic is already in use by another characteristic.
  Cause:
  
  Duplicate Sort Number: The primary cause of this error is that the sort number you are trying to assign to a new or existing characteristic is already assigned to another characteristic in the same class or context.
  Incorrect Configuration: There may be a misconfiguration in the characteristic settings or the class structure that leads to this conflict.
  
  Solution:
  To resolve the QC721 error, you can take the following steps:
  
  
  Check Existing Characteristics:
  
  Go to the transaction code CT04 (Change Characteristic) or CT03 (Display Characteristic).
  Search for the characteristic using the sort number you are trying to assign.
  If you find that the sort number is already in use, you will need to choose a different sort number for your new characteristic.
  
  
  
  Modify Sort Number:
  
  If you are creating a new characteristic, select a unique sort number that is not currently in use.
  If you are modifying an existing characteristic, consider changing its sort number if it is not critical to maintain the current one.
  
  
  
  Review Class Assignment:
  
  Ensure that the characteristic is assigned to the correct class and that there are no conflicts with other characteristics in that class.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific guidelines related to characteristics and sort numbers in your version of SAP.
  
  
  
  Check for Customizations:
  
  If your organization has custom developments or enhancements, check with your SAP technical team to see if there are any custom validations or logic that might be causing this issue.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  CT04 - Change Characteristic
  CT03 - Display Characteristic
  CL02 - Change Class
  CL03 - Display Class
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  
  Quality Management (QM): Understanding the role of characteristics in the QM module can help in managing and configuring them effectively.
  
  
  By following these steps, you should be able to resolve the QC721 error and successfully manage your characteristics in SAP.