How To Fix QC722 - Characteristic &1: category &2 inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 722

• Message text: Characteristic &1: category &2 inconsistent

What causes this issue?

Data is inconsistent.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If the characteristic category for certificates is '1' (Master
Inspection Characteristic), the field cmerkmalid (Characteristic) must
be initial. The fields mkmnr (Master Inspection Characteristic) and
versionmk (Master Inspection Characteristic Version) are mandatory.
If the characteristic category for certificates is '2' (Class
Characteristic), the fields mkmnr (Master Inspection Characteristic) and
versionmk (Master Inspection Characteristic Version) must be initial.
The field cmerkmalid (Characteristic) is mandatory.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QC722 - Characteristic &1: category &2 inconsistent ?

  The SAP error message QC722 indicates that there is an inconsistency with a characteristic in the Quality Management (QM) module. Specifically, it refers to a characteristic that has been defined with a certain category, but the data or configuration does not match the expected values for that category.
  Cause:
  The inconsistency can arise from several factors:
  
  Incorrect Configuration: The characteristic may have been incorrectly configured in the system, leading to a mismatch between the characteristic's definition and its usage.
  Data Entry Errors: There may be errors in the data entered for the characteristic, such as using a value that does not correspond to the defined category.
  Master Data Issues: The master data for the characteristic may not be aligned with the expected values or categories.
  Changes in Characteristic Definition: If the characteristic definition was changed after data was already entered, it could lead to inconsistencies.
  
  Solution:
  To resolve the QC722 error, you can take the following steps:
  
  
  Check Characteristic Configuration:
  
  Go to the characteristic definition in the SAP system (transaction code CT04).
  Verify that the characteristic is correctly defined and that the category matches the expected values.
  
  
  
  Review Data Entries:
  
  Check the data entries for the characteristic in the relevant quality inspection lots or records.
  Ensure that the values entered are valid for the defined category.
  
  
  
  Update Master Data:
  
  If there are issues with the master data, update it to ensure consistency with the characteristic definition.
  
  
  
  Consult Documentation:
  
  Review any documentation or change logs related to the characteristic to understand if any recent changes could have caused the inconsistency.
  
  
  
  Test Changes:
  
  After making any changes, test the characteristic in a quality inspection scenario to ensure that the error no longer occurs.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  CT04 - Change Characteristic
  QA32 - Display Inspection Lot
  QA11 - Record Results
  
  
  Documentation: Refer to SAP Help documentation for Quality Management for detailed information on characteristics and their configuration.
  User Forums: Check SAP Community forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the QC722 error in SAP.