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Message type: E = Error
Message class: QC - QM: Certificates
Message number: 713
Message text: Certificate profile characteristic not saved as header is not saved
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QC713
- Certificate profile characteristic not saved as header is not saved ?The SAP error message QC713, which states "Certificate profile characteristic not saved as header is not saved," typically occurs in the context of Quality Management (QM) when working with inspection lots and certificate profiles. This error indicates that the system is unable to save the characteristics of a certificate profile because the header information is not saved or is incomplete.
Cause:
- Incomplete Header Information: The header data for the inspection lot or certificate profile may not have been fully entered or saved. This could include missing mandatory fields.
- Status Issues: The inspection lot or the associated document may be in a status that does not allow for changes or saving.
- Configuration Issues: There may be issues with the configuration of the certificate profile or the characteristics defined within it.
- Authorization Issues: The user may not have the necessary authorizations to save changes to the certificate profile.
Solution:
- Check Header Data: Ensure that all required fields in the header of the inspection lot or certificate profile are filled out correctly. Look for any mandatory fields that may be missing.
- Save the Header First: If you are trying to save characteristics before saving the header, make sure to save the header information first.
- Review Status: Check the status of the inspection lot or document. If it is in a status that prevents changes, you may need to change the status or create a new inspection lot.
- Configuration Review: Review the configuration of the certificate profile and the characteristics. Ensure that they are set up correctly and that there are no inconsistencies.
- Authorization Check: Verify that you have the necessary authorizations to make changes to the certificate profile. If not, contact your system administrator to obtain the required permissions.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the certificate profile and characteristics.
Related Information:
QA32
(for managing inspection lots) and QC01
(for creating certificate profiles).If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.
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